Consultations, Therapy, Coaching, and Counseling

We don’t want you to miss your sessions. That’s why we have set up an online program for any clients who wish to use it. We are conducting all sessions by video-conference or phone.

All you need is a private space at home, along with a good Internet connection, and a computer or phone with video capability. If you have a webcam, even better! If not, you can order one on via Amazon. We use Zoom technology to conduct video telehealth and you can download the free software at https://zoom.us/download

We can also arrange phone sessions if that feels easier for you. We have also prepared a Teletherapy Info Sheet on our website with more information. By the way, there is a small amount of additional paperwork (Consent to Telehealth) and we can send that to you if you’d like to get that done now.

We hope you will be safe and well during the remaining viral season. We understand that there is quite a bit of anxiety around this topic and we encourage you to discuss this with your practitioner.

Covid19 Update

August 2020

August, 4, 2020

During the past five months, the pandemic has sorely tested us. Some of us have lost friends or family; others may have lost jobs permanently or temporarily. In the midst of all this, our communities are grappling with the cause of social and racial justice in ways that have not been seen in a generation. We have lost our much loved Congressman John R. Lewis and have witnessed the disquieting turmoil of what amounts to the deployment of secret police against protestors in Portland.

 

In some ways, our response to COVID-19 and these events has called on us to re-think and re-configure much of our approach to connecting with one another and with you. We have implemented the videoconferencing capability offered through Zoom, brought online a new scheduling and client portal, adopted the use of collaborative software within our community of practitioners, and increased our email communications to you. Even now, we are looking for additional ways to be of more support to our clients, both through virtual technology and by examining ways to re-connect and re-open.

 

One things the pandemic cannot change is our commitment to be available to you and to our community as practitioners of mental health, relational coaching, occupational guidance, and community health.

 

Nor can the pandemic change the commitment to our core values at Rock Springs: courage, compassion, and curiosity. If anything, we find ourselves stimulated to holding these values more closely and to explore how we can translate them into action; activities that will bring about positive changes in our world and in the lives of the families and individuals with whom we work.

 

 

When will we re-open?

With so much change in the air, we understand that the need to have a safe place to explore your heart, mind, and energy has never been greater in this century. We want to reassure you that we will be here and that we will open again as soon as it is safe to do so. As we have said over the past five months, we need to flatten the curve, implement a successful testing strategy with no more than a two-day turn-around, and put tracking into place. Unfortunately, we have not moved as quickly as we might have and are now faced with the complexities before us.

 

At this writing, some will claim that we cannot know what the effects will be of opening schools, but we have looked at the data and are very concerned that we will experience another spike this fall in cases, just in time for flu season to complicate matters. Therefore, for now through October 31, we will remain open for Zoom videoconferencing and closed for office visits.

 

Of course, we eventually want to see you in whatever location you choose. Although we believe a majority are likely hoping to visit us once again in our offices, we also imagine a few of our clients will continue to prefer Zoom even after we are able to re-open the offices.

 

Sometime in October, we will review these issues again, take stock, and share our thinking with you.

 

For now, we encourage you to wear a mask in public places. If you have a child in your home who returns to school, we encourage you to wear a mask inside your home, too. We encourage you to stay home as much as possible and avoid any groups of 10 or more. In those situations, wear a mask and maintain 6-10 feet distance. We also encourage you to vote early this fall, if at all possible, or through mail if you can obtain an absentee ballot.

 

To recap what we said last month, in case you missed it -

 

About our decision

While we know that wearing masks can dramatically reduce the risk of contracting Covid19, it creates a challenge for our work. We believe that it is probably more valuable to see each other's facial expressions and videoconferencing provides this significant advantage under the current conditions.

 

The mask, however, is not the only challenge before us. We have explored what to do with used tissues and what the risks are when individuals may sneeze or cough. There are additional safety concerns, though too numerous for this short note.

 

Aside from individual safety, we are also concerned about the intense pressure this pandemic is creating on our healthcare system. We are also very concerned with the slow rate in adopting masks, which would help alleviate the problem. As we all must come to understand, we are severely taxing our hospital workers and public health efforts. At this writing, many of our Georgia hospitals are out of critical care beds while the case load curve is increasing. 

 

We are closely monitoring the potential effects from some school systems choosing to re-open for in-person fall classes. We certainly understand the strong interest in education and child-care but are very mindful of Warren Buffett’s sage advice: first, you must survive. 

 

 

What We Can Do

We are asking ourselves what we can do as a team and how we can best offer our compassion and service to you and to our community. We certainly encourage wearing masks in public places, maintaining social distance, increasing efforts around hygiene, and all the other recommendations from the Centers for Disease Control and Prevention.

 

If you’d like to participate in one of the tracking initiatives, we recommend the app released by Johns Hopkins: How We Feel. You can download it from your app store or use from your desktop or laptop

 

Here to serve

We want to be available to you and any friends, work colleagues, or extended family who need our help. We have treatment strategies that can help individuals cope with the rising anxiety that the pandemic is creating.

Please share our willingness to be of help by referring to our Facebook page or website. Speaking of the website, we will soon be adding some additional useful links and content for managing your response to the pandemic.

 

Prayers for the Nation

We close this letter with our renewed hope of extending social justice: we support peaceful protests, economic boycotts, and all the tools that Gandhi and Dr King taught. We also strive to understand that psychological repression and class oppression both lend themselves to outbreaks of aggression, overtly and covertly. We stand ready to help you explore how you might use your strengths and abilities in support of the peaceful efforts to embrace social justice.

 

We will re-open as soon as our nation has a plan that is implemented for testing, tracking, and treatment. While we recognize that our nation is making excruciatingly slow progress in these areas (especially in comparison to other nations), it is nonetheless progress, and we will continue to monitor these efforts closely.

 

We believe we can overcome this pandemic if we work together. There are many nations that have embraced the science and sacrifice needed to gain the upper hand. Please join with us in staying safe, wearing a mask, and maintaining social distance.

 

    ===============

July 2020

July 9 - As promised, we are writing today with our status in coping with the pandemic.

We continue to monitor the course of the outbreak along with its effect on our individual lives, our society, and our work.

 

For now, we remain open for Zoom videoconferencing and closed for office visits. Of course, we eventually want to see you in whatever location you choose. Although we e believe a majority are likely hoping to visit us once again in our offices, we also imagine a few of our clients will continue to prefer Zoom even after we are able to re-open the offices.

 

Sometime in August, we will review these issues again.

About our decision

While we know that wearing masks can dramatically reduce the risk of contracting Covid19, it creates a challenge for our work. We believe that it is probably more valuable to see each other's facial expressions and videoconferencing provides this significant advantage under the current conditions.

 

The mask, however, is not the only challenge before us. We have explored what to do with used tissues and what the risks are when individuals may sneeze or cough. There are additional safety concerns, though too numerous for this short note.

 

Aside from individual safety, we are also concerned about the intense pressure this pandemic is creating on our healthcare system. We are also genuinely concerned about that the slow rate in adopting masks, which would help alleviate the problem. As we all must come to understand, we are severely taxing our hospital workers and public health efforts. At this writing, many of our Georgia hospitals are out of critical care beds while the case load curve is increasing. 

 

We are closely monitoring the potential effects from some school systems choosing to re-open for in-person fall classes. We certainly understand the strong interest in education and child-care but are very mindful of Warren Buffett’s sage advice: first, you must survive. 

 

 

What We Can Do

We are asking ourselves what we can do as a team and how we can best offer our compassion and service to you and to our community. We certainly encourage wearing masks in public places, maintaining social distance, increasing efforts around hygiene, and all the other recommendations from the Centers for Disease Control and Prevention.

 

If you’d like to participate in one of the tracking initiatives, we recommend the app released by Johns Hopkins: How We Feel. You can download it from your app store or use from your desktop or laptop

 

Here to serve

We want to be available to you and any friends, work colleagues, or extended family who need our help. We have treatment strategies that can help individuals cope with the rising anxiety that the pandemic is creating.

 

Please share our willingness to be of help by referring to our Facebook page or website. Speaking of the website, we will soon be adding some additional useful links and content for managing your response to the pandemic.

 

Prayers for the Nation

We close this letter with our renewed hope of extending social justice: we support peaceful protests, economic boycotts, and all the tools that Gandhi and Dr King taught. We also strive to understand that psychological repression and class oppression both lend themselves to outbreaks of aggression, overtly and covertly. We stand ready to help you explore how you might use your strengths and abilities in support of the peaceful efforts to embrace social justice.

 

We will re-open as soon as our nation has a plan that is implemented for testing, tracking, and treatment. While we recognize that our nation is making excruciatingly slow progress in these areas (especially in comparison to other nations), it is nonetheless progress, and we will continue to monitor these efforts closely.

 

We believe we can overcome this pandemic if we work together. There are many nations that have embraced the science and sacrifice needed to gain the upper hand. Please join with us in staying safe, wearing a mask, and maintaining social distance.

=============================

June 2020

As promised in our email last month, we are updating you on our considerations for re-opening the offices at Rock Spring.

 

While we witness an understandably growing restlessness with respect to re-engaging and re-connecting, we remain concerned about the potential impact on our clients’ heath and on our healthcare systems.

 

Cases: Looking at the data in Georgia, it appears that we are hovering around 500 new cases per day. One measurement we are using is that cases begin to decline (rather than plateau or increase). Ideally, we need to see a decline in new cases to move forward.

 

We look at three major indicators, along with other factors.

 

TESTING: We need widespread and ACCURATE tests. We believe that we need at least one-third of the general population in major metro areas to have access before we can move forward. At that point, we can begin to estimate the relative contagiousness that is present in our society. Depending on those results, we may find that further delays are needed to safeguard the public. If you have not yet been tested and suspect that you have had a mild case, we strongly encourage you to seek antibody testing.

 

TRACKING: In order to consider re-opening the offices, we also will need a robust contact-tracking system that is up and running. The State of Georgia is currently recruiting contact tracers. Meanwhile, you can help by voluntarily contributing your health status with an app such as How We Feel https://get.howefeel.org

 

THERAPEUTICS: Until we have a safe, proven, and viable vaccine that has been widely administered, we will need to rely on developing more effective medical interventions and pharmacological therapies.

All these factors are interrelated and complicated. For instance, if the virus could be more easily treated or cured, we may need less emphasis on testing and tracking. If a vaccine becomes available faster than expected, even better!

 

The recent demonstrations for social justice also complicate matters in terms of assessing the situation. Respected public health experts caution the protestors that they can fully expect that they have now been exposed to the virus. It takes about 4-5 days for the symptoms to appear, and 14-21 days before we can declare someone safe who returns to social isolation. In other words, we may have an unexpected wave that starts just as summer starts. Remembering that hospitals have just now begun to clear cases, we run a risk of once again overtaxing an exhausted and depleted system.

 

Because we care deeply about our clients’ physical and mental health, and inasmuch as we can do almost all our work using Zoom, we are once again postponing setting a re-opening decision until after July 4. At that time, we will again assess and communicate with you. Even after we re-open, we will continue to have access to Zoom if you find that more convenient or it feels safer given your personal considerations.

 

We encourage you to continue to practice as much social distancing as possible and to follow the guidelines: masks when out in the public, washing hands and avoiding touching your face. If you have questions or need help, please reach out to any of us. To make an appointment, please visit our online portal at https://rocksprings.clientsecure.me or call our office at 404-721-7409.

 

Thank you for choosing Rock Springs. We value your trust and look forward to welcoming you back along with our colleagues and business neighbors.

 

On behalf of all of us at Rock Springs,

 

 

David F. Harris

Executive Director

Rock Springs Positive Coaching, Caring, and Counseling, Inc.

=================

May 15, 2020

We are waiting until around June 1 to make a data-based and informed decision about possibly setting a date to re-open for later this summer.

 

Community life has been through a lot over the past several weeks, and we are all looking forward to being together again. While much in our society is changing, one thing has remained the same: our commitment to you and your safety. Hygiene has always been a priority for our practice, and you may have seen this during your visits to our office. But this situation calls for higher standards, and we want to share with you the infection control procedures we will follow when we re-open.

 

Our offices have always followed infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). As these are updated, we will closely monitor so that we are up to date on any new rulings or guidance.

 

You may notice some changes when it is time for your next office appointment. These changes were made to help protect you and our practitioners. For example:

 

  • The check-in sheet will be offered online and will include a few Covid screening questions for in-office visits.

  • If in doubt, sit it out. We will encourage you to continue to use Zoom whenever you feel like you may have been exposed or are not feeling well. Even if you need to let us know at the last minute that you want to use Zoom, that will be fine. Just text your practitioner and we will set up a meeting.

  • Hand sanitizer: We have always had hand sanitizer available in the lobby, and we will now ask you to use when you enter the office. You will also find some in other places around the office for you to use as needed. 

  • Masks: we request that you wear some form of facial covering while in the office.

  • UV lights have been added to our common areas. These will be used during non-client hours since prolonged exposure to UV light is not safe for human skin.

  • The waiting room will no longer offer magazines, books and other difficult to clean items. In addition, candy and mints have temporarily been removed until we can find a safer way to offer them.

  • Lobby access will be limited to two unrelated individuals at a time. Please look in the door prior to entering and wait outside or in our rear lobby. If you prefer to wait in your car or in the atrium, that is fine, too.

  • Drink service (coffee, tea, sodas) will be temporarily discontinued until we can find a better alternative for safely serving. We are working on this and hope to have a solution prior to this fall.

  • Appointments will be managed to allow for social distancing between clients. We will do our best to allow greater time between clients to reduce lobby time for you. 

  • Please come alone to your appointments, whenever possible, or with the least number of people. Do not bring children to wait for you in the office. If childcare is an issue, please use our Zoom option.

  • Although you may see infrared thermometers being used in some places, we will not be using them here since we know that individuals can be asymptomatic for 2-3 weeks and still be contagious. However, if you do have a temperature or believe you may, please ask to use Zoom or postpone your appointment.

 

To recap, on or about the first of June, we hope we will have enough information to set a re-open date for later this summer. We will only re-open the offices if we feel that it is reasonable and prudent to offer in-person appointments. Even then, you will continue to have an option of Zoom or in-person so that the you can do whatever seems best for your safety and health.

 

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you and every client safe in our practice. We are also open to your suggestions!

 

Thank you for choosing Rock Springs. We value your trust and look forward to welcoming you back along with our colleagues and business neighbors.

​© 2017 by Rock Springs Coaching, Caring, and Counseling, Inc.

​404-721-7409

Midtown: 1708 Peachtree St NW #425  Atlanta GA 30309

Northwest: 1640 Powers Ferry Rd SE Bldg 29, Suite 100 Marietta GA 30067

 

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